top of page

CLOUD SUPORT

Our support service is secure, efficient and affordable for any business. Our experts have the expertise to provide complete support for your IT infrastructure. We offer monitoring, maintenance and support services to help ensure that your infrastructure is always working properly.

chamada-telefonica.png

DataEnv Emergency Support Team
24 hours 

cloud.png

DATAENV SERVICE DESK

CALL OPENING

operador-de-telemarketing-masculino.png

SERVICE IN BRASÍLIA-DF

Prancheta 1.png

PROVOKE THE FUTURE AND ACHIEVE BREAKING SPEEDS IN OUR THUNDER CLOUD

The Service Desk is a useful tool for organizing and controlling service processes.
It provides users with an easy-to-use interface for submitting, managing, and resolving service calls. If you need to open a case, here are the steps to follow:

STEP 01

Access the Service Desk and login with your username and password.

sombra-de-usuario-masculino.png

STEP 02

Navigate to the ticket opening page and select the type of ticket you want to open.

verificar.png

STEP 03

Enter the ticket details including the subject, description, attachments (if any) and priority level.

balao-de-pensamento.png

STEP 04

Your ticket has been opened successfully. You will receive a confirmation email.

o-email.png

 24 HOURS

Are you a DataEnv customer and need Emergency Support?

 

Call now

0800 301 2090

New York - USA
111 8th Ave, 10011
+1 646-812-3600

São Paulo - Brazil

Rua Baronesa de Bela Vista, 675 - 9th floor
+55 11 3475 0977

Curitiba - Brazil
R. Desembargador Motta, 1499. SL 305 - 3rd Floor
+55 41 3211 1716

Brasília - Brazil
SIG QD 01 Lt. 495/515 - SL 12
+55 61 3521 5750

Are you a DataEnv customer and need Emergency Support? Call now 0800 301 2090

instagram-logo.png
facebook.png
linkedin.png
pngwing.com (2).png
bottom of page